Privacy Policy

Effective Date: September 22, 2025

Victor Personalized Tuitions (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, make payments, and access our tuition services and learning materials.

1. Information We Collect

• Personal Information: Full name, email address, phone number, and login credentials when you register.
• Payment Information: Billing details such as card details or mobile money information (processed securely by our payment gateway).
• Usage Data: Information about how you use our site, including pages visited, materials accessed, and session activity.
• Technical Data: Device type, browser type, IP address, and cookies.

2. How We Use Your Information

• To create and manage your student account.
• To process payments for tuition fees and other services.
• To provide you access to learning materials and online classes.
• To send you important updates, including course notifications, payment receipts, or policy changes.
• To improve our website, services, and user experience.
• To comply with legal and regulatory obligations.

3. Payment Security

We do not store your payment card or mobile money details directly on our servers. All transactions are processed through secure, PCI-DSS compliant payment gateways.

4. Cookies and Tracking Technologies

We use cookies to improve website functionality, remember your preferences, and analyze site performance. You can disable cookies in your browser settings, but some features of the site may not work properly.

5. Data Protection and Security

We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Sharing of Information

We do not sell, rent, or trade your personal data. We may only share your information:

• With trusted service providers (such as payment processors) to deliver our services.
• If required by law, regulation, or court order.

7. Your Rights

• Access, correct, or update your personal data.
• Request deletion of your account and data (subject to legal and financial record requirements).
• Opt out of non-essential communications.

8. Children’s Privacy

Our services are intended for students with parental/guardian consent where required. We do not knowingly collect personal data from children under 13 without parental permission.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: victorpersonalizedtuitions.com
📞 Phone: +260 978 824 855
🏫 Address: Kitwe, Zambia